Polygon has posted an interesting article about the growing number of video game designers who are being harassed by players.
The article makes for sobering reading, but I can’t say I’m surprised. When I was following the development of Diablo III, I was shocked at how vitriolic the “fans” could be. Whenever Blizzard announced something remotely controversial, there would inevitably be a steady stream of bile directed toward the developers, particularly Jay Wilson. After reading some of the comments, you’d think that the design team’s decisions were going to echo for all eternity. Reading the comments on a Diablo fansite soon became a surefire way to lower my faith in humanity.
The reality, of course, is that a computer game is just an elaborate string of ones and zeroes. Even if they had totally fucked-up the game, it wouldn’t have been the end of the world. Sure, spending $50 on a piece of shit would have been annoying, but life would have gone on. It’s not worth being miserable over, nor is it worth trying to make someone else miserable.
The sad thing is that cyberthuggery can have a chilling effect on developer/fan interaction. There comes a point where even the thickest-skinned person will say “enough is enough” and either step away from social media entirely or retreat behind a PR stockade. Thus, the whole community ends up losing.
Codex Lochianus 